TSB Lessons Learned

TSB Lessons Learned

In April 2018, TSB attempted one of the largest and most challenging IT migrations; moving from a Lloyds Banking Group banking platform to a platform operated by SABIS, an IT provider owned by their new parent company Sabadell. The migration resulted in one of the largest operational failures in financial services in the last decade. TSB did not fully return to business as usual for 232 days following the main migration event.

Leah Hale
leah.hale@beyondblue.tech